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Account, billing and payment questions
Account, billing and payment questions
Cooling off period, customer feedback, becoming a customer
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18 articles in this collection
Written by
Stephen
and
Sasha Mukhin
Is the credit check done on a customer’s name or the identity provided?
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Written by
Sasha Mukhin
Updated over a week ago
I’ve received a credit decline message but I am paying off a bill with my current retailer. Can I reapply once that’s paid off?
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Written by
Sasha Mukhin
Updated over a week ago
How do I access my credit files?
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Written by
Sasha Mukhin
Updated over a week ago
Whose information does Nectr use for credit checking?
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Written by
Sasha Mukhin
Updated over a week ago
Why have I received a credit decline message from Nectr?
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Written by
Sasha Mukhin
Updated over a week ago
I prefer the option of credit card payments; can I use that instead?
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Written by
Sasha Mukhin
Updated over a week ago
What happens if I don’t like the experience after a few months? Can I switch? Will I need to give my new customer e-gift card back?
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Written by
Stephen
Updated over a week ago
How easy is it to switch?
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Written by
Stephen
Updated over a week ago
What perks are available with Nectr and how do I earn these?
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Written by
Stephen
Updated over a week ago
What happens if my existing retailer calls me and offers a better rate when they see I’m switching?
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Written by
Stephen
Updated over a week ago
What happens if I'm on a contract? Will I have to pay any exit fees/cancellation fees to switch to Nectr?
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Written by
Stephen
Updated over a week ago
Do I have to pay my bill monthly?
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Written by
Stephen
Updated over a week ago
What’s a 10-business day cooling-off period?
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Written by
Stephen
Updated over a week ago
What’s a typical transfer period?
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Written by
Stephen
Updated over a week ago
How do I make a complaint?
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Written by
Stephen
Updated over a week ago
How do I become a Nectr customer?
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Written by
Stephen
Updated over a week ago
What are my payment options?
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Written by
Stephen
Updated over a week ago
I’m moving to a new home. What do I need to do?
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Written by
Stephen
Updated over a week ago