Policies

Where can I find the Standard Retail Contract?

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Written by Sasha Mukhin
Updated over a week ago

What are my customer rights?

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Written by Sasha Mukhin
Updated over a week ago

How we are responding to COVID-19?

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Written by Sasha Mukhin
Updated this week

Why does Nectr do door to door sales?

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Written by Sasha Mukhin
Updated over a week ago

What are Nectr’s door to door sales COVID-19 best practice procedures?

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Written by Sasha Mukhin
Updated over a week ago

What happens if someone on the premises needs Life Support?

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Written by Sasha Mukhin
Updated over a week ago

Am I eligible for a concession?

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Written by Sasha Mukhin
Updated over a week ago

How do I get included on your 'Do not contact' list

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Written by Stephen
Updated over a week ago

What is the Cancellation Notice?

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Written by Sasha Mukhin
Updated over a week ago

Do you have a hardship policy?

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Written by Sasha Mukhin
Updated over a week ago

Energy and Water Ombudsman

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Written by Stephen
Updated over a week ago

Market Retail Contract Fee Schedule

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Written by Stephen
Updated over a week ago

Where can I find the Product Disclosure Statement?

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Written by Sasha Mukhin
Updated over a week ago

What is your Privacy and Credit Reporting Policy?

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Written by Sasha Mukhin
Updated over a week ago