There can be a few reasons for not passing credit verification, these include:
- Your credit score records indicate that you don’t meet our threshold for signing up to energy account
- Your credit file may have information on it that impacts your ability to receive credit (such as defaulting on a utility bill in the last 12 months, bankruptcy, etc)
Please note, Nectr relies on information from a number of sources when making these decisions, including information provided directly by you, and credit reporting information disclosed to us by credit reporting bodies.
If you believe there has been a mistake, or you would like to access the information used to make this decision, please complete this form and our Customer Care team will contact you.