Our customer’s electricity will be supplied directly from the National Electricity Market (NEM) (aka "the grid"). As the electricity grid is a pool of electricity from a range of sources, including coal-fired generation, it is not possible for Nectr to claim that our electricity comes from one particular source.

Carbon offset – Our Nectr Friends Clean plan is 100% carbon offset. This means we offset all carbon emissions generated from a customer’s energy usage through buying carbon offset certificates/units from local and overseas projects that can include tree planting, land management or investment in renewable power developments in developing countries. 1 carbon offset certificate = 1 tonne of CO2-e.

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