This notice is to confirm your rights under the National Energy Retail Law. We have a range of obligations to you under National Energy Retail Law. 

The Telecommunications Act 1997, the Do Not Call Register Act 2006 and the Australian Consumer Law set out in Schedule 2 to the Competition and Consumer Act 2010.

We operate and maintain a ‘No Contact List’ and the purpose of the list is to ensure that we do not market to those who do not wish to be marketed to.

You can let us know that you would like to be included on the list in person, on our website, by email, electronically, by telephone or in writing.

We will then add your name and address, at no cost to you, to the ‘No Contact List’ and ensure that our marketing representatives do not make any contact with you for a period of two years. You may renew your request to be added to the ‘No Contact List’ and we will extend the period for a further two years each time you make this request.

Please contact us using the details below if you would like to be included on the list, have any questions or would like to lodge a complaint.

Our contact details are:

Level 25, 100 Miller Street, North Sydney NSW.
1300 111 211

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