We will always do everything in our power to support our customers with any complaints they may have. However if you feel you need a third party to assist you can contact an Energy and Water Ombudsman.
All our customers have the right to contact the Energy & Water Ombudsman NSW (EWON) at any time for independent advice and assistance.
EWON’s contact details are:
Energy & Water Ombudsman
NSW Freecall 1800 246 545
Post Reply Paid 86550, Sydney South NSW 1234
On Line Complaint www.ewon.com.au/complaints